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Ray Laethem Chrysler Dodge Jeep Ram

18001 Mack Ave
Directions Grosse Pointe, MI 48224

  • Sales: (888) 692-6317
  • Service: (888) 711-0797
  • Parts: (888) 873-9060

Pledge of Performance

      

PLEDGE OF PERFORMANCE    

                                            As a member of the Ray Laethem Motor Village I understand that:

                                            Success is measured by every customer's satisfaction with our performance

                                            Every member of the Motor Village is responsible for every customer's satisfaction

                                            Simplifying a customer's ownership experience always leads to satisfaction

                                            Communication is the basic solution to every problem

                                            Listening to the customer always helps us do our jobs better

                                            Anything less than total honesty is dishonesty...and not acceptable


                                             The philosophy that guides is:

                                                        When we gain a customer we must create a friend