What is Customer First Award for Excellence?

Customer Circle

Customer First Award for Excellence

Ray Laethem Chrysler Dodge Jeep Ram is committed to offering our Grosse Pointe customers with the highest level of customer service, which is why we are thrilled to be an honored recipient of the FCA Customer First Award for Excellence. This prestigious award is designated for only those dealerships exemplifying extraordinary care and dedication to their customers, in five key areas of performance:

Training Certification:
our sales and service staff never stop improving our growth and knowledge base

Employee Survey:
your feedback is invaluable and we take all comments into consideration

Facility Certification:
we strive for a comfortable, clean, and professional showroom at all times

Process Validation:
our best practices and orders of business revolve around you, the customer

Performance Measures:
how we perform on all matters of the car-selling experience

We are proud to be in this elite circle of FCA dealerships; to learn more about how we can go above and beyond for you, please contact us today.

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(313) 453-4060

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18001 Mack Avenue • Grosse Pointe, MI 48224

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Today's Hours:

Open Today! Sales: 10am-3pm

Service: Closed

Parts: Closed

Ray Laethem Chrysler Dodge Jeep Ram

18001 Mack Avenue Grosse Pointe, MI

Phone: (313) 453-4060

https://www.google.com/maps/place/Ray+Laethem+Chrysler+Dodge+Jeep+Ram/@42.4054165,-82.916791,15z/data=!4m5!3m4!1s0x0:0x6a3e3ca8843d118f!8m2!3d42.4054165!4d-82.916791

Parts

Phone: (888) 543-1364

18001 Mack Avenue Grosse Pointe, MI

Mobile Parts

Phone: (888) 891-0885

18001 Mack Avenue Grosse Pointe, MI

Sales

Phone: (888) 699-3731

18001 Mack Avenue Grosse Pointe, MI

Mobile Sales

Phone: (888) 616-7195

18001 Mack Avenue Grosse Pointe, MI

Service

Phone: (313) 626-0918

18001 Mack Avenue Grosse Pointe, MI

Mobile Service

Phone: (313) 924-1025

18001 Mack Avenue Grosse Pointe, MI

Body Shop

Phone: (844) 880-4948

18001 Mack Avenue Grosse Pointe, MI
42.4055581 -82.9167843
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Ray Laethem Chrysler Dodge Jeep Ram
Ray Laethem Chrysler Dodge Jeep Ram
18001 Mack Avenue
Grosse Pointe, MI, 48224 United States
(313) 453-4060
https://di-uploads-development.s3.amazonaws.com/raylaethemchryslerdodgejeep/uploads/2017/06/Ray-Laethem-CDJ-OG-Image.jpg
Ray Laethem Chrysler Dodge Jeep Ram 42.4055581, -82.9167843.